‘Let’s not just rely on data’: Holt Renfrew’s...

Union Square Hospitality Group’s Chip Wade and John Ragan share their perspectives on customer experience, restaurant technology, and the future of dining.See www.mckinsey.com/privacy-policy for privacy information 

What are the trends shaping consumer sentiment and behavior in 2025—and what are the implications for brands and retailers?See www.mckinsey.com/privacy-policy for privacy information 

A recent spate of Chapter 11 filings shows that chain retailers have too many stores and don’t understand their customers while online channels are growing say experts.<hr>

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Across the United States, consumers are continuing to spend, but they’re not opening their wallets too wide. Joining us are McKinsey partners Colleen Baum and Tamara Charm who say retailers that offer personalized promotions, same-day delivery, and “buy now, pay later” plans are ...  Show more

Today is Monday, October 23, and we're looking at Rite Aid vs. CVS.

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Today is Thursday, November 30, and we're looking at Walmart vs. Costco.

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