The Difference Intelligent Automation Makes i...

Voice-based fraud has moved from a fringe security concern to a primary operational risk for financial institutions and enterprise contact centers, and the authentication methods most organizations rely on are no longer adequate. In this episode, Ken Morino, Director of Marketing ...  Show more

The consistency gap in enterprise AI represents a critical failure point where unpredictable system behavior outside of controlled demos threatens to derail executive sponsorship and regulatory compliance. In this episode, Amar Akshat, SVP & Chief Architect at Paysafe, examines h ...  Show more

Today's guest is Craig Mackereth, Executive Vice President of Global Service Delivery at Rimini Street. Rimini Street is a publicly traded company specializing in third-party support for mission-critical systems at financial services organizations and beyond. Craig returns to ...

My guest today is Des Traynor. Des is the co-founder and Chief Strategy Officer of Intercom - a customer service solution that helps businesses answer product questions, offer instant support, and automate sales. The business was founded in 2011 and its products operate within 25 ...  Show more

Creating an accounts-payable solution that leverages AI from the start and extends to B2B payments differentiates Stampli in the mid-market customer segment. In this episode of the Tech Disruptors podcast, Stampli’s co-founder and CEO Eyal Feldman sits down with Bloomberg Intelli ...  Show more

Managing technology has never been more challenging. HBR IdeaCast’s new special series, Tech at Work, offers research, stories, and advice to make technology work for you and your team. This week: how your team can get the most out of working with generative AI.