Financial Crime Is Everybody’s Business

Bryan Gauch, Leader of BCG’s Commercial Tech Topic, explains why CRM isn’t disappearing even as agentic AI reshapes how customers are served. He argues that CRM will keep serving as the data backbone while agents take over the interface. He also lays out the cost and resourcing q ...  Show more

Vlad Lukic, BCG’s global leader for tech and digital advantage, and Paul Goydan, global leader of BCG’s cost offer, explain why so many companies spend more on AI than they get back. What is the fix? They argue it isn’t simply cutting AI spend, but assigning clear ownership, cate ...  Show more

It might sound like the plot of a movie, but economic crime is all around us — from drug trafficking and fraud to cybercrimes, tax evasion and more. Economic crime fighter Hanjo Seibert breaks down the complexities of money laundering and how we can all wield our collective power ...  Show more

Cyberattacks are on the rise, with retail, banking, and airline industries all targeted in recent months. The cost to the economy is huge and thought to be worth billions of dollars. As businesses scramble to stay secure, we investigate the ransomware gangs behind the breaches an ...  Show more

**Winner of the Peabody Award 2026** A sophisticated, predatory, multi-billion dollar industry is emerging from the shadows. It already rivals the size of the illicit drug trade. And it’s about to get bigger and much more powerful. The Economist’s Sue-Lin Wong follows a trail tha ...  Show more

Earlier this week the FBI, in conjunction with the Australian authorities, used an encrypted messaging app to swoop in and arrest more than 800 suspected criminals. On Business Weekly, we look at how they were able to crack global organised crime groups by running their own messa ...  Show more