275.The Illusion of Choice with Richard Shotton

275.The Illusion of Choice with Richard Shott...

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600. Celebrating 600 Episodes of The Brainy Business

In this milestone 600th episode of The Brainy Business podcast, Melina Palmer is thrilled to welcome the esteemed Cass Sunstein, a leading figure in behavioral economics and author of the thought-provoking book, The Price of Happiness. Cass shares his extensive insights on how ou ...  Show more

599. The Human Touch: Navigating AI's Role in Customer Service

In this episode of The Brainy Business podcast, Melina Palmer welcomes back Richard Chataway, author of The Behavior Business, to discuss the intersection of AI and human behavior, particularly in the context of call centers and customer interactions. With over 20 years of experi ...  Show more

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