27. Customer Journey Management (feat. Kim Sa...

AI has made building software easy. Deciding what to build is another story. When founders and product teams can vibe-code a working product in a weekend, where does design add value? In this episode, Therese Fessenden welcomes back design psychologist Thomas Watkins, founder of ...  Show more

If you've ever wrapped up a great research study, delivered the readout, and then watched the insights vanish into a folder no one opens again, this one's for you. Laura Klein talks with Jake Burghardt, author of Stop Wasting Research, about why a repository alone never gets rese ...  Show more

Gemma Milne talks with Thomas Wieberneit, co-founder, CEO, and Principal of aheadCRM, about customer journey orchestration, understanding the dynamics of customer consent to provide data during that journey, the importance of consolidating data sources, the two biggest challenges ...  Show more

It seems obvious to say that mobile usage has grown dramatically over the last decade, but for businesses that have to move to accomodate this type of user behavior, it presents many challenges. While some have successfully gone all-in on mobile experiences, for others, trying ...

There are many tools and techniques Product Managers use every day to be sure they are building and shipping the right things at the right time. In this episode, Zalando Senior PM, <a href='https://productschool.com/product-leaders/Teresa-Alvarez?utm_campaign=202208-mkt_podcas ...