Social Business Needs a Net Zero

Nick Goad, BCG's global co-leader for retail merchandising, argues that retail's biggest problem isn't a lack of data, it's the gap between data and real customer understanding. He explains how AI and large language models are finally bridging that divide, making it possible to l ...  Show more

Ben Keneally, BCG’s Asia Pacific health care services leader, explains why AI is now many patients’ first stop — often before they see a doctor. He argues that pairing AI with personal health records improves outcomes and equity, and that health leaders, not LLMs, must shape how ...  Show more

From corporate social responsibility to ESG to “doing well by doing good,” an increasing number of organizations are pursuing positive social impact, and it’s not just nonprofits and government agencies. But incorporating social impact into a for-profit business raises all kinds ...  Show more

"Sustainability has become more marketing than action," says environmental business journalist Esha Chhabra. Challenging conventional business models solely focused on profit, she shares how regenerative companies that embed purpose into every facet of their operations can drive ...  Show more

Social entrepreneurship is often borne out of the need to address social issues, but it is fast becoming a major contributor to economic growth – contributing billions of dollars to global economies and providing millions of jobs whilst maintaining its core altruistic values of m ...  Show more

In our next episode of the Building Competitive Advantage in a Sustainable World podcast, David Young, our BCG Henderson Institute Fellow researching Sustainable Business Model Innovation, interviews BrightHouse CEO Ashley Grice.Ashley discusses how Purpose helps companies articu ...  Show more