#207 How to have conversations that matter

How do you get people to actually listen — and say yes — more often? In this Squiggly Shortcut, Helen shares three simple, research-backed ways to become more influential at work. Whether you're trying to get an idea across, shift an outcome, or build stronger working relationshi ...  Show more

What does it actually take to go from good to great at work — and is "mastery" even the right word for it? In this episode, Helen and Sarah borrow brilliance from The Big Think's collection of articles on mastery, and make it feel a lot more relevant to everyday squiggly careers ...  Show more

Humans need to have conversations every day-- at our jobs, in our homes, in government-- so how can we handle these better? Celeste Headlee is an award winning journalist who has done everything from anchoring morning news on public radio to covering presidential campaigns. In th ...  Show more

When your job hinges on how well you talk to people, you learn a lot about how to have conversations -- and that most of us don't converse very well. Celeste Headlee has worked as a radio host for decades, and she knows the ingredients of a great conversation: Honesty, brevity, c ...  Show more

With the holidays coming, we're all trying to figure out how to celebrate with loved ones from a distance. When all we have to connect this year are phone calls and video chats, how do we make the most out of our conversations? In this episode from NPR's Life Kit Sam gets advice ...  Show more

Being a better listener has a lot to do with silence, says Collins Dobbs, a lecturer in management at Stanford Graduate School of Business. “A lot of people are uncomfortable with the smallest modicum of silence, but learning often happens when we create distance for useful refle ...  Show more