Our All-Time Favorite Episodes of Cold Call

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Why the Commonwealth Bank of Australia Opened Up to Customers about Credit Card Risks

A bank’s decision to experiment with being more transparent with about credit card drawbacks might help customers make better choices, but would those choices come at the expense of bank performance? Harvard Business School Professor Leslie John joins Brian Kenny to discuss the c ... Show more

. 25min 2sec

Innovations in Olympic Speed Skating: When to Reveal a Novel Approach

The U.S. Men’s Olympic speed skating team devised a new approach to the team pursuit event following their disappointing performance in the 2018 Winter Olympics. The team saw promising initial results from their innovations, but they faced a decision about whether to reveal their ... Show more

. 22min 27sec