Our All-Time Favorite Episodes of Cold Call

Inside Coinbase’s Mission-First, Remote-First Bet

In 2020, cryptocurrency exchange Coinbase made two bold organizational moves: going fully remote and banning political discussion at work. These decisions, aimed at reinforcing a mission-first culture, were supported by a written, codified approach to company values and a hiring ... Afficher plus

. 27min 55sec

BrandBastion Mixes AI and Human Judgment to Build Trust at Scale

Jenny Wolfram founded BrandBastion to help companies manage the risks of social media by combining AI with human moderation. She joins HBS professor Julian De Freitas and BrandBastion’s Head of Operations and Finance, Vesa Rikkinen, to discuss how this hybrid model builds trust w ... Afficher plus

. 26min 32sec