Chris Voss: Never Split the Difference

When leaders roll out change, they often push harder on the message instead of pausing to understand why people are resisting. In this episode, Chris Voss—former FBI hostage negotiator and author of Never Split the Difference—returns to On Leadership to explore how empathy and un ...  Show more

When every leader is being told to “have an AI strategy,” where do you actually start? Neil Hoyne—Google’s Chief Strategist and author of Converted—joins Jennifer Colosimo to reframe the conversation around what really drives growth. Drawing on two decades in rooms with CEOs, boa ...  Show more

Chris Voss, the FBI’s former chief hostage and kidnapping negotiator, shares how to succeed in any negotiation. Chris’s newsletter: https://www.blackswanltd.com/the-edge Chris’s book: https://www.blackswanltd.com/never-split-the-difference Follow the Nudge newsletter: https://nu ...  Show more

Negotiation, Business, Relationships, Collaboration, FBI

Summary

<span style="font-weight: 400;">Always be wary of accepting a frame that someone else has set for you. We'll look at that in our Thought of the Da ...

Chris Voss was the FBI's lead international hostage negotiator… but these days, he's helping CEOs, speakers, and sales pros negotiate million-pound deals, win high-stakes conversations, and get results — without pushing, pitching, or people-pleasing. In this episode of The Speaki ...  Show more

Chris Voss is known as “The Master Negotiator”, a title earned throughout his time serving as the lead Crisis Negotiator for the New York City Division of the FBI, and then as the lead international kidnapping negotiator for the FBI. In 2008, Chris founded <a href="https://www ...