Revolutionizing the Customer Experience: Innovating and Scaling Within Enterprise Organizations by AmEx VP of Product

Revolutionizing the Customer Experience: Inno...

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HP President on Replacing Middle Management and Cutting Tickets 40% with AI Agents | Faisal Masud | E314

HP is best known for hardware and printers. Faisal Masud is turning it into a software and AI company, and he thinks the era of stacked management layers is ending. In this episode of The Product Podcast, Carlos (CEO at Product School) sits down with Faisal Masud, SVP and Preside ...  Show more

Toast VP of Product on Building Agents Into Pre-AI SaaS; Shipping AI Into a 14-Year-Old Platform and Building for the Real Economy

Toast was built long before generative AI existed. So how do you weave AI agents into a platform that thousands of restaurants already run their business on, without breaking the thing that works? In this episode of The Product Podcast, Carlos (CEO at Product School) sits down wi ...  Show more

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