How studying human cognition can help us make...

Burnout gets all the attention, but some employees struggle with a different problem: chronic boredom on the job, sometimes called "boreout." Lotta Harju, PhD, of EM Lyon Business School, and Sharon K. Parker, PhD, of Curtin University, discuss how boreout differs from burnout, h ...  Show more

The U.S. suicide rate today is almost identical to what it was a century ago, even as death rates from many other causes have dropped. Matthew Nock, PhD, of Harvard University, discusses why it’s so hard to predict who will act on suicidal thoughts -- and when; how new tools, fro ...  Show more

AI is evolving into a mysterious new form of intelligence — powerful yet flawed, capable of remarkable feats but still far from human-like reasoning and efficiency. To truly understand it and unlock its potential, we need a new science of intelligence that combines neuroscience, ...  Show more

It's been quite the ride in the realm of artifical intelligence over the past year or so. As impressive as advancements in machine learning have been, however, few experts are worried about bots taking our jobs and threatening our safety as a species. The truth is, tools like Cha ...  Show more

As AI continues to integrate into our workplaces, how do we ensure we don’t lose what makes us human? Social psychologist Heidi Grant speaks with NiCE's CX Division president Barry Cooper about why the current era of AI is misunderstood and how working with this new technology — ...  Show more

Artificial Intelligence seems more human-like and capable than ever before — but how did it get so good so quickly? Today, we’re pulling back the curtain to find out exactly how AI works. And we'll dig into one of the biggest problems that scientists are worried about here: The a ...  Show more