Challenge #10 – Join Small Business Flight Sc...

Remarkable customer experiences don't happen because someone on your team happened to be in a good mood. They happen when a business decides, in advance, how people should feel at every step. Without that kind of intention, even great companies become forgettable. So how do you d ...  Show more

A lot of brands are saying the wrong thing first. They lead with their mission, their story, and their personality, thinking that will make people care. But customers aren't looking for a brand to admire. They're looking for a guide who understands their problem and can help them ...  Show more

How can you make money in a small business? In this episode, Fiona dives into the critical process of Money Mapping. She guides listeners through the steps. Tune in! 

You'll Learn How To:

Whether you are thinking about starting a new business or you currently have a business, you may be experiencing excuses and fears that are holding you back from moving forward.  Starting a business or expanding your existing business can be scary.  There are many risks that y ...

Keeping your business simple doesn’t mean you can’t meet the revenue or profit goals you have for your business.  It also doesn’t mean that you can’t create a product or service that will meet the needs your ideal customer is looking for.  It’s actually the exact opposite.  Wh ...

Much of the success or failure of your business will depend on your business mindset.  The process in which you think about things in your business forms your beliefs.  When you believe that you will succeed, you will create actionable steps to bring those beliefs to reality.  ...