Extraordinary Customer Experiences: A Series ...

AI is here to stay. That is a fact. How the luxury industry, a business segment that has always stood for delivering the best of the best products, services, and client experiences chooses to use AI requires deep consideration. Luxury Institute recently conducted a qualitative su ...  Show more

In Chapter 8 of Luxury Institute's latest podcast series, Extraordinary Customer Experiences (ECEs), we discuss Clienteling: an essential element of any customer journey. Clienteling, if approached as a means to earn, create and nurture trust, activate referrals, and be an ethica ...  Show more

In today's episode, I talk about the real impact of AI on careers — especially for people working in customer experience and customer service. I break down why AI isn’t something to fear, but an opportunity to learn, adapt, and lead. We dive into how this shift is creating massiv ...  Show more

Are you curious about AI’s role in marketing and business? Wondering about the practical and privacy implications of using AI in your work? In this special episode, I interview Paul Roetzer to explore how to begin adopting AI in your business.

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🔍 Key topics include: 

• The impact of AI on business, culture, and creativity

• Ethical considerations in the rapidly advancing AI landscape

• The U.S.-China AI arms race and its global implications

• AI for social good: Can technology drive positive ...

Part One:  ​​https://www.spreaker.com/episode/all-things-ai-part-one--66659818

In this special bonus episode of the Business English Podcast, host Rob collaborates with Stephen of Simp ...