Summer School 7: Negotiating and the empathetic nibble

Summer School 7: Negotiating and the empathet...

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The flight attendants of CHAOS

When contract negotiations between Alaska Airlines and their flight attendants' union broke down in 1993, the union had a choice to make. The union — The Association of Flight Attendants-CWA — knew that if they chose to strike, Alaska Airlines could use a plan. While Alaska Airli ...  Show more

How you fight a squatting goat

Back in 2005, Burt Banks inherited a plot of old family land in Delaware. But when it came time to sell it, he ran into a problem: his neighbor had a goat pen, and about half of it crossed over onto his property. Burt asked the goats' owner to move the pen, but when neighborly pe ...  Show more

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