Summer School 7: Negotiating and the empathet...
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#73: Chris Voss, former FBI lead hostage negotiator, known for his negotiation philosophy on tactical empathy, teaches us how to negotiate our way through any situation. You’ll learn:
Whether we realize it or not, we negotiate everyday. But when we approach these situations as a win-or-lose battle, we’re already showing resistance, and setting ourselves up for difficulty. But what if you reframed the whole idea, to think of a negotiation not as a fight, but ...