Dr. Richard Santiago from the U.S. Army: Being a Change Agent When the Odds are Against You

Dr. Richard Santiago from the U.S. Army: Bein...

Up next

Angelo J. Valletta: Concise Communication, Empathy and Servant Leadership

In this episode, Dr. Laura Sicola interviews Angelo J Valletta, CEO of Ben Franklin Technology Partners, about leadership communication and taking risks. They discuss the importance of concise communication, the challenges of being an expert in a specific field and the need fo ...

  Show more

Aundrea Mitchell - Customer Contact Services: Building Trust Through Transparency

In this episode of Speaking to Influence, Dr. Laura Sicola interviews Aundrea Mitchell, president of Customer Contact Services. Aundrea shares her experiences of handling a major error, turning a crisis into trust.

Hear how she faced the challenge head-on, communicated ...

  Show more

Recommended Episodes

#70: Chris Voss, Former FBI Hostage Negotiator, Returns to Teach the Art of Safety, Trust, and Need
Creating Confidence with Heather Monahan

Chris Voss, a former FBI hostage negotiator and founder of The Black Swan Group, has returned to the podcast to impart his knowledge on how to get through to those who don’t want to listen. In making sales, creating contacts, or consulting your clients, the ability to negotiate i ...  Show more

Vada Manager | Leadership lessons from a career of service
Let Go & Lead with Maril MacDonald

For Vada Manager, everything comes back to relationships. Throughout a career serving on countless Boards of Directors and advising everyone from Nelson Mandela to Nike founder Phil Knight to the New York Yankees' George Steinbrenner, Manager has accumulated more than 14,000 cont ...  Show more

From the U.S. Senate to Diplomacy—John Kerry’s Leadership Lessons
HBR On Leadership

John Kerry has spent more than 40 years in public service, including several decades in the U.S. Senate, leading the U.S. Department of State from 2013 to 2017, and more recently serving as U.S. Special Presidential Envoy for Climate. He shares the leadership lessons he learned o ...  Show more

The Leadership Difference | S5: Episode 8 | James Hu MD
Moral Matters

James Hu, MD, FACP, EdD is the medical director of the Sarcoma Program of USC, and is considered one of the nation’s experts in the disease. He is also Clinical Associate Professor of Medicine at USC's Keck School of Medicine, the co-director of the Adolescent and Young Adult pro ...  Show more