Holding the Calm: The Secret to Resolving Con...

He couldn't keep a job at Chick-fil-A. Then the founder personally hired him — and 44 years later, he retired as one of the company's top executives. Mark Miller started as a teenager who kept getting laid off, until a strange twist of fate put him face-to-face with Truett Cathy, ...  Show more

She was an Ivy League lawyer with the perfect résumé. Then she became a convicted felon — and says losing her freedom is what finally set her free. Rashmi Airan built a career as an attorney, entrepreneur, and Wall Street banker — until one bad decision, made under pressure to su ...  Show more

Join host Codie Sanchez as she delves into the art of communication and negotiation with Kwame Christian, a seasoned lawyer, mediator, and negotiation expert. Kwame offers invaluable insights on staying calm during arguments, avoiding common pitfalls in negotiation, and the impor ...  Show more

How to have the conversations that are most difficult — and most important.Before you can have hard conversations with others, you need to have an honest conversation with yourself. That's the counterintuitive advice from Sheila Heen, who says our own internal narratives often de ...  Show more

In this episode of the Breaking Free podcast, I explore conflict management and decision-making with special guest Kimberly Best, a highly experienced family mediator, facilitator, and author. Kimberly sharesher wealth of knowledge by offering valuable tools and techniques for ef ...  Show more

Amy Gallo: HBR Guide to Dealing with Conflict Amy Gallo is an expert in conflict, communication, and workplace dynamics. She combines the latest management research with practical advice to deliver evidence-based ideas on how to improve relationships and excel at work. She is the ...  Show more