110. Write It Well: How to Craft an Email to ...

Why the most effective communicators help people see not just what's changing, but why it matters to them.For Sinéad Bovell, effective communication isn’t just about explaining what’s coming next—it’s about giving people the confidence and agency to engage with it.Bovell is a fut ...  Show more

Practical communication strategies you can use immediately at work and beyond.How do you speak up when a conversation is moving faster than you can think? What should you do when emotions threaten to derail your listening? And how can you give honest feedback to a boss who doesn’ ...  Show more

Todd Rogers shares powerful writing principles to help capture your busy audience’s attention. 

— YOU’LL LEARN — 

1) Why people aren’t reading—and what to do about it 

2) The critical question that w ...

What kinds of writing gets people to take action? In his book, “Writing Effectively for Busy Readers,” Harvard professor and this week’s Master Fixer Todd Rogers discusses his extensive research into the most effective writing styles. Todd talks with Anne and Frances about what i ...  Show more

Harvard Kennedy School Professor Todd Rogers and Lecturer in Public Policy Lauren Brodsky say trying too hard to sound intelligent—even when communicating complex or nuanced ideas—isn't a smart strategy. Because today’s overburdened information consumers are as much skimmers as r ...  Show more

Great speakers do two things better than other people… They create content that is designed to connect with their audience where they are and engage them in new and compelling possibilities for the future; and They deliver it in a way that builds rapport, entertains and motivates ...  Show more