110. Write It Well: How to Craft an Email to ...

How “spaciousness” helps teams move beyond busywork — and build the conditions for honest conversation.“We’re just so busy right now” is one of the most common reasons cultures don’t change — and it’s exactly what Megan Reitz set out to understand. In her research, she describes ...  Show more

Why it’s critical to say what needs to be said — and listen when others do the same.Speak out, listen up — these are Megan Reitz’s core pillars of workplace communication. According to her, healthy organizations are only possible when everyone can say what they think, and they kn ...  Show more

Todd Rogers shares powerful writing principles to help capture your busy audience’s attention. 

— YOU’LL LEARN — 

1) Why people aren’t reading—and what to do about it 

2) The critical question that w ...

What kinds of writing gets people to take action? In his book, “Writing Effectively for Busy Readers,” Harvard professor and this week’s Master Fixer Todd Rogers discusses his extensive research into the most effective writing styles. Todd talks with Anne and Frances about what i ...  Show more

Harvard Kennedy School Professor Todd Rogers and Lecturer in Public Policy Lauren Brodsky say trying too hard to sound intelligent—even when communicating complex or nuanced ideas—isn't a smart strategy. Because today’s overburdened information consumers are as much skimmers as r ...  Show more

Great speakers do two things better than other people… They create content that is designed to connect with their audience where they are and engage them in new and compelling possibilities for the future; and They deliver it in a way that builds rapport, entertains and motivates ...  Show more