You Don't Create a Culture

With the launch of Basecamp 5 approaching, 37signals co-founders Jason Fried and David Heinemeier Hansson discuss what happens inside their company when it enters “launch mode.” They talk about temporarily shifting priorities, the difference between routine operations and launch ...  Show more

Making it easy for customers to leave might sound like the wrong move, but it's actually a sign of confidence. This week, Jason Fried and David Heinemeier Hansson talk about why removing friction, especially on the way out, builds more trust. They get into cancellation flows, kee ...  Show more

Are you at odds with your company’s culture? Dan and Alison answer your questions with the help of Alicia Tillman, the CMO of SAP. They talk through what to do when your company celebrates one kind of worker and ignores others, everyone seems to fit in but you, or a hard-charging ...  Show more

What comes to mind when you think about culture? Most of us believe that culture is related to national origin and ethnicity, but culture is so much more than that. We may live in the same country, and yet it’s not uncommon to have different cultural preferences that influence ho ...  Show more

If your workplace is toxic, can you change it? Dan and Alison answer your questions with the help of Nicholas Pearce, an associate professor at Kellogg School of Management at Northwestern University. They talk through how to transform a toxic culture, whether you’re a junior emp ...  Show more

How would you describe your company's culture? How would your employees and customers describe it? Does your company culture facilitate incredible growth, or has it become more of a liability than an asset?

Dave Logan, author of Tribal Leadership and cofounder of Cultur ...