How to keep "TLDR" syndrome from killing your...

Elizabeth Linos is the Emma Bloomberg Associate Professor for Public Policy and Management, and Faculty Director of The People Lab at the Harvard Kennedy School of Government. The majority of her research focuses on how to improve government by focusing on its people and the serv ...  Show more

Christiane Amanpour is chief international anchor of CNN’s flagship global affairs program “Amanpour,” which airs weekdays on CNN International and nightly on PBS in the United States. She is also host of “The Amanpour Hour,” and is based in the network’s London bureau. Beginning ...  Show more

Whatever you’re writing, Todd Rogers says most people are too busy to read it. That’s why, he says, “you want to make it as easy as possible for them."

Rogers is a professor of public policy at the Harvard Ke ...

What kinds of writing gets people to take action? In his book, “Writing Effectively for Busy Readers,” Harvard professor and this week’s Master Fixer Todd Rogers discusses his extensive research into the most effective writing styles. Todd talks with Anne and Frances about what i ...  Show more

You said it. But did they hear it? For Frances Frei, communication is about saying things simply enough for an audience to truly understand.

As a professor of technology and operations management at Harvard ...

As communicators, we often need to take complex information (e.g., financial, technical, or scientific) and make it more understandable for our audience – we’re experts and they likely aren’t. But having so much knowledge on the topics we discuss can often make the job more di ...