Design Thinking: The Secret Sauce for Seamles...

According to PwC, nearly 80% of American consumers say that speed, convenience, knowledgeable help, and friendly service are the most important elements of a positive customer experience. The increasingly sophisticated consumer, along with these heightened expectations, is changi ...  Afficher plus

In today’s dynamic business environment, successful collaboration with suppliers is essential. However, this is no small feat. According to McKinsey & Company, auto manufacturers, on average, have around 250 tier-one suppliers and up to 18,000 total suppliers across the entire va ...  Afficher plus

This SME Strategy Podcast episode features technology and leadership innovator Kevin Surace, offering expert guidance on leveraging generative AI to enhance content creation and drive strategic growth and strategic planning. Learn how to make better decisions, improve your custom ...  Afficher plus

Andrew Bartlow joins us to discuss making a plan for recruitment, his talent management advice for senior leaders, current trends in the talent market, & more! Andrew Bartlow is the Co-Founder and Managing Partner of the People Leader Accelerator, an executive development program ...  Afficher plus

Summary

In this episode, Anthony Taylor interviews Kerry Siggins, CEO of StoneAge and author of The Ownership Mindset. Kerry shares her journey of becoming a leader at StoneAge and the importance of trust and empowerment in building a successful company. She emphasizes ...

On this episode of the Strategy and Leadership podcast, Anthony Taylor engages with David Ewing, CEO of Motiv and President of EO Austin, in a compelling discussion on the importance of customer experience as a strategic initiative. David shares insig ...