The Role of Humans in AI-Enhanced Logistics W...

Service leaders are increasingly asked to deploy AI agents without a clear sense of what these systems can safely handle today, or where to start. In this episode, Matt Kravitz, Head of Customer Transformation for Service Cloud at Salesforce, breaks down a three-level maturity mo ...  Show more

The security landscape is shifting as AI accelerates existing vulnerabilities faster than most retail enterprises can adapt. In this episode, Mark Alvarado, CISO at Academy Sports + Outdoors, examines how AI amplifies gaps in identity management, data governance, and human behavi ...  Show more

The term ‘supply chain’ is relatively new, but the activities involved are not as new as we think. Rob and Jackie sat down with Yossi Sheffi, Director of the MIT Center for Transportation and Logistics, to discuss the complex history of supply chains and how technology and AI wil ...  Show more

In today's new episode of Supply Chain Now, hosts Scott Luton and Sofia Rivas Herrera welcome Dr. Yossi Sheffi, Director of the MIT Center for Transportation and Logistics, to the show. Listen in to a discussion covering a range of topics including the evolving skillsets required ...  Show more

What happens when the data-driven capabilities of AI are combined with human creativity and ingenuity? Shining a light on the opportunities this futuristic collaboration could bring to the workplace, AI expert Shervin Khodabandeh shares how to redesign companies so that people an ...  Show more

What happens when the data-driven capabilities of AI are combined with human creativity and ingenuity? Shining a light on the opportunities this futuristic collaboration could bring to the workplace, AI expert Shervin Khodabandeh shares how to redesign companies so that people an ...  Show more