How to write things that busy people will act...

We’ve all heard that actions speak louder than words—but the words you choose can have a profound impact on the actions of the people around you. In the first part of this essential Toolkit segment, Anne and Frances break down the learnable skills that everyone can use to communi ...  Show more

Giving and receiving feedback is an important part of any job or relationship—but it can be tricky to get it right. This season, Anne and Frances are introducing a new segment called Toolkit: a practical guide to ideas, tools, and frameworks that can help you reach your goals at ...  Show more

Whatever you’re writing, Todd Rogers says most people are too busy to read it. That’s why, he says, “you want to make it as easy as possible for them."

Rogers is a professor of public policy at the Harvard Ke ...

Great speakers do two things better than other people… They create content that is designed to connect with their audience where they are and engage them in new and compelling possibilities for the future; and They deliver it in a way that builds rapport, entertains and motivates ...  Show more

Words falling flat? Learn how to write words (and stories!) that readers can't get enough of. You'll hear from multipassionate writers Cole Schafer and Tina Wells as they peel back the curtain on crafting copy that sells and books that become bestsellers. If you're looking for ...

Lauren already knows the plot of her bestselling novel—the problem is she hasn't written a word. Paralyzed by self-criticism and an earlier rejection, this former English major has spent years journaling instead of attempting the scary, difficult work of creative writing. On this ...  Show more