Are You an Unconsciously Incompetent Negotiat...

According to Dr. Abbie Maroño, someone judges whether or not they can trust you within 33 milliseconds of meeting you. Once they've made their observation, they'll spend every interaction looking for cues to confirm what they felt (correct or not). So how do you convey trustworth ...  Show more

Dale Carnegie is a global training organization with 200 operations in 86 countries. Its instructors teach the Dale Carnegie course following the model he developed over 100 years ago. Joe Hart took the course as a young lawyer, and it changed the trajectory of his life. He left ...  Show more

This week, we're revisiting an episode with youth leader Shreya Joshi, who shows why having "uncomfortable conversations" with people you disagree with is crucial to bridging the political divide. "When we are able to recognize what unites us, it becomes so much easier to have co ...  Show more

Once you have created a culture of listening, the next step in the Radical Candor Get Sh*t Done Wheel is to push yourself and your direct reports to understand and convey thoughts and ideas more clearly. Trying to solve a problem that hasn’t been clearly defined is not likely to ...  Show more

If you're always trying to win every argument, you're losing something even more valuable. That’s the core of what Jefferson Fisher and I get into on this thought provoking episode. I sought Jefferson out because he doesn’t teach communication like anybody else. He’s not just sha ...  Show more

Last week on the show, we looked at the science of conversation, and how even ordinary chats can involve a delicate dance of coordination. This week, we explore the discussions we all dread: the tough ones. Telling someone they treated us poorly. Demanding a raise. Taking away ...