The Story of How One Bad Employee Harmed a Bank's Reputation (Told by the Ritz-Carlton Founder)

The Story of How One Bad Employee Harmed a Ba...

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Meet John Clem, the Youngest Soldier to Fight in the Civil War

On this episode of Our American Stories, at an age when most kids were still in school, John Clem was marching into battle. He joined the Union Army as a drummer boy at just 12 and quickly became a symbol of bravery. Wounded at Chickamauga and promoted on the field, he was known ...  Show more

The Customer Service Lesson Mike Leven Never Forgot

On this episode of Our American Stories, Support the show ( https://www.ouramericanstories.com/donate)Support the show: https://www.ouramericanstories.com/donateSee omnystudio.com/listener for privacy information. 

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