S9 Bonus: From Classical Opera to Transformin...

Bhaskar Sunkara grew up in Delhi, India, and moved to the states when he started working. He has lived in San Fransisco for several decades now, and has spent a lot of his professional life building systems (infrastructure, observability and now, analytics). His prior startup, Ap ...  عرض المزيد

Today, we are dropping our final episode in our series The AI Control Loop, How enterprises govern the AI they've already deployed - sponsored by our friends at Wallarm.Wallarm is the AI Control Platform for Enterprise AI, protecting every AI workload, API, and application in pro ...  عرض المزيد

How do you measure customer satisfaction in a complex customer journey? Our guest today is Debbie Levitt, “The Mary Poppins of UX and CX” and author of Customers Know You Suck. You’ll learn how customer satisfaction relates to customer loyalty, why you should measure satisfaction ...  عرض المزيد

Any business you ask will claim to be focused on their customers' needs. But it can be hard to find companies that embody actual customer centricity in their design and business processes. Debbie Levitt helps companies discover the actual pathways that their customers are taking ...  عرض المزيد

Debbie Millman is a designer, author, and educator known for hosting the influential podcast "Design Matters." She specializes in brand strategy and has been pivotal in shaping the field of design. We are so happy to have her on this week. Debbie has a unique ability to impart un ...  عرض المزيد

Debbi Fields showed that anyone can make a dream business reality. As a young mother with no business experience, she was able to open her first cookie store in Palo Alto, CA in the late 1970s. She often gave cookies away, telling customers they were the most essential investment ...  عرض المزيد