Managing yourself: Human factors

A conversation about the potential and limits of AI agents with the co-founder of Sierra, an agentic customer-service company. Bret Taylor, who is also the chairman of OpenAI, tells Andrew Palmer about the imperfections of the technology, the competition between model-makers and ...  Show more

On the cover of his latest book, Impromptu: Amplifying Our Humanity Through AI, Reid Hoffman credits GPT-4 as a co-author. The tech investor tells our Bartleby columnist Andrew Palmer that artificial-intelligence tools offer a solution to the “blank-page problem” and will soon be ...  Show more

Andrew Palmer, The Economist's Bartleby columnist, learns lessons in management on a Norwegian mountainside. He h ...

Good bosses are rare. They don’t have to be. The skills of management can be learned.The Economist’s management columnist, Andrew Palmer, is here to help. The second season of Boss Class features leaders at some of the world’s best performing companies, from Levi’s to Novo Nordis ...  Show more

The workplace keeps changing and managers have to keep up. The best bosses create systems for solving problems old and new—from navigating working-from-home demands to hiring the right people, from running good meetings to managing themselves.  Andrew Palmer, author of the Bartle ...  Show more

Good bosses are rare. They don’t have to be. The skills of management can be learned.The Economist’s management columnist, Andrew Palmer, is here to help. The second season of Boss Class features leaders at some of the world’s best performing companies, from Levi’s to Novo Nordis ...  Show more