131. Friction Fixing: How to Use Obstacles to...

“Meetings are often used as band-aids, as ways of covering up for other larger communication challenges.”Few things feel better than seeing a meeting canceled. But what if meetings were something we actually looked forward to? A productive meeting doesn't happen by accident. It s ...  Show more

“Be as curious about the other person as you are excited to share about yourself.”What makes you click with someone? For organizational psychologist and bestselling author Adam Grant, meaningful connection isn't just about chemistry. It's about understanding how we relate to othe ...  Show more

Organizations too often subject their employees and customers to unnecessary friction that creates inefficiency and causes frustration. But, in some situations, friction can be a positive force, spurring more innovation and better decision-making. So how do you reduce the bad kin ...  Show more

Professors Bob Sutton and Huggy Rao visit Google to discuss their book "The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder." This book is a useful guide to eliminating the forces that make it harder, more complicated, or downright ...

In this episode of The Brainy Business podcast, Huggy Rao, a distinguished professor at the Stanford Graduate School of Business, shares profound insights on the concept of workplace friction and its impact on organizational dynamics. Huggy's extensive research and e ...