Prioritizing High-Quality Patient Experiences in Insurance Workflows - with Shane Bray of Blue Cross Blue Shield Louisiana

Prioritizing High-Quality Patient Experiences...

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What It Actually Takes to Trust an AI System Running on Its Own - with Yogesh Bhagat of CVS Health

Customer-facing AI agents often stall between pilot and production, held back by governance overhead and run costs that break the business case. In this episode, Yogesh Bhagat, Vice President of Digital and Technology at CVS Health, explains how autonomous agents earn the right t ...  Show more

From Operational Insight to Agentic Industrial AI - with Vaibhav Kumar of IFS

Retiring workers can take operational knowledge with them, while difficult-to-use enterprise systems leave other information underused. In this episode, Vaibhav Kumar, Global Chief Technology Officer at IFS, joins Emerj's Eysan Yazici to examine how conversational AI could help i ...  Show more

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