Solving Insurance Inefficiencies with AI - with Sandee Suhrada and Karl Hersch of Deloitte

Solving Insurance Inefficiencies with AI - wi...

Daniel FaggellaDaniel Faggella

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Why Ensemble Architectures Win Against Real-Time Voice Risk - with Mike Pappas of Modulate

The contact center is shifting from a service channel to a primary point of fraud, where text‑based systems fail to catch the signals that surface only in live voice. In this episode, Mike Pappas, CEO & Co‑Founder at Modulate, joins Emerj's Nick Gertsch to examine how audio‑nativ ...  Show more

 . 28min 36sec
From Multi Agent Systems to Institutional Learning in the Enterprise - with Papi Menon of Outshift by Cisco

A growing number of enterprises are discovering that early agent wins don't translate into scale because agents can connect but cannot yet share context or improve as a coordinated system. In this episode, Papi Menon, Vice President of Product Management and Chief Product Officer ...  Show more

 . 31min 25sec

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