#166: Michael Bungay Stanier—Practical Tools ...

A lot of brands are saying the wrong thing first. They lead with their mission, their story, and their personality, thinking that will make people care. But customers aren't looking for a brand to admire. They're looking for a guide who understands their problem and can help them ...  Show more

Most businesses are losing sales in the first few seconds, not because the offer is weak or the product is bad, but because the message feels like work. When people have to stop and decode your language, they don't lean in. They leave. And if confusion is costing you customers be ...  Show more

In this episode of "Accelerate Your Business Growth," host Diane Helbig interviews David Henkin and Thomas Bertels, coauthors of the book "Fixing Work: A Tale About Designing Jobs Employees Love." The episode starts with a discussion about the current state of employee burnout an ...  Show more

Workplace conflict is inevitable. When people with different opinions and risk tolerances collaborate on projects or tasks, it’s normal for conflict to arise. As managers, we know all too well that conflict resolution in the workplace is vital for anyone hoping to nurture positiv ...  Show more

Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ In this enlightening episode of "Negotiate Anything," host Kwame Christian joins forces with Dr. Tamara Beckford, CEO of Your Caring Docs, to tackle the critical issu ...  Show more

Is there someone you work with and wish you didn’t have to? Dan and Alison answer your questions with the help of Jennifer Goldman-Wetzler, an organizational psychologist and the author of Optimal Outcomes. They talk through what to do when you manage a high performer who gets on ...  Show more