When the Restaurant Struggle Is Too Big for You Alone

When the Restaurant Struggle Is Too Big for Y...

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Your Restaurant Labor Percentage Is Lying to You

Your labor percentage came in at 20% last week, and everybody's celebrating. But what if your managers had nothing to do with it? In Episode 161 of “The Restaurant Prosperity Formula” podcast, I explain why labor percentage is a scoreboard, not a steering wheel, and why restauran ...  Show more

I'd Rather Be Short-Staffed Than Have the Wrong Restaurant Employee

An empty spot on next Friday's schedule is scary. The wrong person filling it is worse. In episode 160 of "The Restaurant Prosperity Formula" podcast, I explain why I'd rather be short-staffed than keep the wrong employee on my team, even though I know how painful a hole in the s ...  Show more

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