#663: Backstage Pass: My Customer Experience ...

How to Turn the Money Your Business Makes Into Wealth That Lasts If you stopped working tomorrow, how much of what your business has made would still be yours? Ashley M. Fox spent her twenties at J.P. Morgan’s private bank on a team that only served clients with $25 million or mo ...  Show more

Why the Right People Want You to Ask Them to Buy In this Hey Amy episode, I coach you in real time on the business questions you leave me by voicemail, starting with one I hear constantly: why isn't my content engagement turning into sales? The questions covered are: Why isn't my ...  Show more

You’ve probably heard by now that one of the best ways to grow your business and start making a bigger impact is hiring a team. A team can support you by doing all the administrative, customer service, marketing, and sales work, and even work directly with your clients. If you’re ...  Show more

Are you confusing customer service with customer experience? Right now, you might be wondering, “Huh? What’s the difference?” Customer service is reactive; it’s all about handling problems as they arise. But an incredible customer experience is a thoughtfully designed journey thr ...  Show more

Over the past year, I’ve navigated personal and business challenges that tested everything I teach. In this episode of Promote Yourself to CEO, I’m pulling back the curtain on how I kept my business thriving while managing family caregiving, my health, and major shifts in my stra ...  Show more