Tips From a Hostage Negotiator on Handling Di...

Modern life is filled with conveniences designed to make things easier. We can order dinner without leaving the couch, check ourselves out at the grocery store, communicate instantly with anyone, and stream nearly every movie and song ever made.So why do we often feel busier, mor ...  Show more

We all have things we’ve always wanted to know how to do, but have never gotten around to learning. Speak a foreign language. Play an instrument. Write a book. Take up surfing. Maybe you’ve even started one of these pursuits a few times, only to drop it after a couple of weeks.My ...  Show more

In today’s episode, we tackle the world of high stakes hostage negotiation in a divided world with Scott Walker. Scott is one of the world’s most experienced kidnapped-for-ransom negotiators. He served 16 years as a Scotland Yard detective specializing in covert policing, then su ...  Show more

Scott Walker is a former Scotland Yard detective, world renowned hostage negotiator and an author. Having successfully resolved over 300 cases, from hostage negotiations to piracy, ransom and cyber extortion attacks, Scott has gained deep insights into how human communication wor ...  Show more

In this episode of The Art of Charm, retired SWAT hostage negotiator Scott Tillema shares his battle-tested four-part framework for leading difficult conversations, defusing high-stakes conflicts, and influencing others with clarity and confidence. Trained by the FBI and Harvard, ...  Show more

In this episode, one of our expert hostage negotiators describes how they calmed an armed criminal trapped in a bank with a hostage. When dealing with incidents of this nature it is critical to reduce the stress of the person that the negotiators are engaging with. These techniqu ...  Show more