How to Pick Your Startup's First Customer

Today, we’re talking about startup identity—why you need one, and how it makes every decision you face way easier. We’ll talk swimming and nervous systems, walk through the Decision Equation, and help our good friend Carl figure out which customer to start with for his AI tool th ...  Show more

Today, we'll help you get your first customers. We'll do it by learning how to use the trust to risk ratio - a way to identify the big risks that are holding your customer back and shoulder those risks early on to build trust. We talk through risk and trust with Find Your Lobster ...  Show more

Delivering exceptional customer service can feel taxing, especially when you're juggling multiple roles in your business. It's easy to think that "good enough" is sufficient, but the truth is, it's the small, thoughtful actions that leave the biggest impact on your customers. ...

Tomer London is the co-founder and Chief Product Officer at Gusto, the payroll and people platform used by over 400,000 businesses. He grew up helping run his dad’s clothing store in Israel — an experience that sparked his mission to build better tools for small business owners. ...  Show more

In this episode of the DMI podcast, host Will Francis speaks with Faisal Laljee, entrepreneur and growth strategist, about the intersection of entrepreneurship and marketing. Faisal shares his insights on risk-taking, growth hacking, customer acquisition, and building brands that ...  Show more

Whether you are a start-up or scale-up business, we have put together a 5 step formula for you to follow when mapping out your strategy.

Perhaps you have a brilliant business that has relied on word of mouth for some time now but you know that pool is drying up and you ...