38. User Interviews (feat. Steve Portigal, Re...

Most UX practitioners have spent their careers fighting for the user — pushing back against dark patterns, advocating for quality, and insisting that making things better for people is also better for the business. Eric Ries would say that instinct is exactly right. And that it's ...  Show more

What does it actually mean to design conversationally? Not "add a chatbot" — but genuinely apply the principles of human conversation to the systems we build?In this episode, host Laura Klein sits down with Erika Hall, author of Conversational Design and Just Enough Research, to ...  Show more

S02E18 (#328). Ten years have passed since the first edition of Steve’s legendary book Interviewing Users was released. We reflect back on how user research has evolved during the past decade, and how the importance of user research in order to understand people and their needs i ...  Show more

Tune in to the third episode of this captivating podcast series, where Andrew Oh, f ...

S02E09 (#319). A linkshow. James and Per discuss two articles that have caught their attention. The articles in this episode are about pragmatic discovery; delivering value to projects, and how UX Strategy should focus on, understand, and design, across all touchpoints for the us ...  Show more

In this episode, Bruno and Julio interview Nicolas Constantinesco, former McKinsey AP, who currently helps top European universities adapt their curricula with high-impact, practical problem-solving skills. These skills are the ones best leveraged to help in the students' career ...  Show more