Empathy as a Leadership Tool with Lisa Thomas

He couldn't keep a job at Chick-fil-A. Then the founder personally hired him — and 44 years later, he retired as one of the company's top executives. Mark Miller started as a teenager who kept getting laid off, until a strange twist of fate put him face-to-face with Truett Cathy, ...  Show more

She was an Ivy League lawyer with the perfect résumé. Then she became a convicted felon — and says losing her freedom is what finally set her free. Rashmi Airan built a career as an attorney, entrepreneur, and Wall Street banker — until one bad decision, made under pressure to su ...  Show more

In this episode of the HR Leaders Podcast, we speak with Anisha Thomas, Head ...

A leader causing upset among her people is given a coach. In conversation, they examine what might be triggering people to be upset with her. The exploration leads to a simple, yet difficult, idea.Transcripts of every episode are available for download in our library. Tom mention ...  Show more

A leader, often reticent to speak up on her own behalf, learns tools to help her ask for what she wants without worrying she’ll incite a battle.This month we’ve created another free PDF for you in our Tools bin. This one is to help you use video playback to achieve The Look & Sou ...  Show more

Empathy is critical in leadership. If you’re on-top of articles or books in the leadership space, you will no doubt know this. Empathy is discussed all of the time. But how can you build it? How can you show more empathy as a leader? In this episode, I break down this somewhat “m ...  Show more