955: Mastering Emotion and Conversation Like ...

Ashley Herd illuminates under-taught manager skills required of leaders.— YOU’LL LEARN — 1) How build trust with your employees from day one2) Simple ways to make meetings more effective3) The key question that helps accelerate your careerSubscribe or visit AwesomeAtYourJob.com/e ...  Show more

Nilofer Merchant debunks some of the pervasive beliefs and practices that keep us from succeeding at work.— YOU’LL LEARN — 1) Striking examples of how hidden norms limit us2) Why you owe it to yourself to play office politics3) The mindset that creates more win-win solutionsSubsc ...  Show more

In this episode, we revisit a powerful conversation with Chris Voss, former FBI lead hostage negotiator and bestselling author of Never Split the Difference.

In this insightful discussion with Jake and Damian, Chris shares his unique approach to communication, showin ...

Negotiation is often depicted in movies as tense, dramatic showdowns, won through aggressive tactics and mind games. But Chris Voss, former FBI hostage negotiator and author of Never Split the Difference, joins us to dispel these myth ...

In this episode of The Art of Charm, retired SWAT hostage negotiator Scott Tillema shares his battle-tested four-part framework for leading difficult conversations, defusing high-stakes conflicts, and influencing others with clarity and confidence. Trained by the FBI and Harvard, ...  Show more

Master the Art of Negotiation with FBI Hostage Negotiator, Chris Voss! This week, I’m incredibly excited to bring you an episode that’s all about mastering one of the most crucial skills you can have – negotiation. And who better to learn from than the legendary Chris Voss, a for ...  Show more