303: How to Work With Difficult People with A...

Some team conflicts seem to get resolved quickly.Others keep resurfacing in meeting after meeting, leaving everyone frustrated and no closer to a solution.In this episode, I explain why certain disagreements are so difficult to resolve and introduce a simple framework for identif ...  Show more

Most managers think their job is to have the answers.But the managers who create the strongest teams often do the opposite: they ask better questions.The challenge is that under pressure, most of us default to fixing, advising, and jumping in with solutions. And while that may fe ...  Show more

Amy Gallo: HBR Guide to Dealing with Conflict Amy Gallo is an expert in conflict, communication, and workplace dynamics. She combines the latest management research with practical advice to deliver evidence-based ideas on how to improve relationships and excel at work. She is the ...  Show more

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This is the third installment in our Work Life series. In other episodes, we cover topics like imposter syndrome, whe ...

Work is challenging for lots of reasons, but most of us have probably come to realize that what makes or break a professional experience is people - and sometimes we encounter a boss, peer, or direct report that isn’t at all fun to work with. Amy Gallo is a contributing editor at ...  Show more

In this episode of The Brainy Business podcast, host Melina Palmer is joined by Dr. Tessa West, a renowned expert in social psychology and communication. They dive deep into the topic of workplace jerks, exploring the different types of jerky behaviors that exist and ...