303: How to Work With Difficult People with A...

Change is constant. But too often, leaders treat change as a project instead of a core leadership skill.That’s when teams disengage, resistance grows, and initiatives stall. The problem isn’t the change itself. It’s how it’s led.Fortunately, this week’s guest shares a powerful ne ...  Show more

Many leaders assume communication is about clarity. But the real challenge is getting people to truly understand, care, and take action.Too often, managers jump straight into slides, updates, or instructions without thinking about the impact of their message. As a result, even im ...  Show more

Amy Gallo: HBR Guide to Dealing with Conflict Amy Gallo is an expert in conflict, communication, and workplace dynamics. She combines the latest management research with practical advice to deliver evidence-based ideas on how to improve relationships and excel at work. She is the ...  Show more

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This is the third installment in our Work Life series. In other episodes, we cover topics like imposter syndrome, whe ...

Work is challenging for lots of reasons, but most of us have probably come to realize that what makes or break a professional experience is people - and sometimes we encounter a boss, peer, or direct report that isn’t at all fun to work with. Amy Gallo is a contributing editor at ...  Show more

In this episode of The Brainy Business podcast, host Melina Palmer is joined by Dr. Tessa West, a renowned expert in social psychology and communication. They dive deep into the topic of workplace jerks, exploring the different types of jerky behaviors that exist and ...