Your Bad Customer Service was No Accident!

You know you've made it in the music industry when "Weird Al" Yankovic requests to parody your song. "Weird Al" has spent more than four decades turning hit songs into time capsules that often outlive the originals. In a career that includes Grammy Awards, Platinum records, best- ...  Show more

Eighty-seven million households in the United States own pets. Over $147 billion in spending for the pet food industry and related services, such as grooming. But we bet of the 87 million pet owning households, nobody feels confident that they're feeding their pet the right food. ...  Show more

https://traffic.libsyn.com/secure/bizpod/BEP409-Quality-Control-2.mp3 Welcome back to Business English Pod for today’s lesson, the second in a two-part series on quality control. In this lesson, we’ll focus on quality control for customer service. For companies that sell products ...  Show more

Today’s Phone Tap victim has been having issues with his air fryer and after several attempts to reach customer service, we’re reaching out to him with the cutest couple from customer care!See omnystudio.com/listener for privacy information. 

Today’s Phone Tap victim has been having issues with his air fryer and after several attempts to reach customer service, we’re reaching out to him with the cutest couple from customer care!See omnystudio.com/listener for privacy information. 

Delivering exceptional customer service can feel taxing, especially when you're juggling multiple roles in your business. It's easy to think that "good enough" is sufficient, but the truth is, it's the small, thoughtful actions that leave the biggest impact on your customers. ...