Your Bad Customer Service was No Accident!

Rock & Roll Hall of Famer Tom Petty died in 2017, but his music continues to live on thanks to hits like "Refugee", "Here Comes My Girl", and "Runnin' Down a Dream." But recently Jason and Peter were stunned to learn that Petty didn’t write those songs alone. Really, no Really! M ...  عرض المزيد

Who isn’t a Paul Reiser mega fan? The dramas like Stranger Things! The comedies like “Mad About You”! How about the action/adventures with The Boys! And who could forget him in Aliens! ALIENS! And now after a 32-year hiatus he’s back on the road doing stand-up comedy again. Reall ...  عرض المزيد

https://traffic.libsyn.com/secure/bizpod/BEP409-Quality-Control-2.mp3 Welcome back to Business English Pod for today’s lesson, the second in a two-part series on quality control. In this lesson, we’ll focus on quality control for customer service. For companies that sell products ...  عرض المزيد

Today’s Phone Tap victim has been having issues with his air fryer and after several attempts to reach customer service, we’re reaching out to him with the cutest couple from customer care!See omnystudio.com/listener for privacy information. 

Today’s Phone Tap victim has been having issues with his air fryer and after several attempts to reach customer service, we’re reaching out to him with the cutest couple from customer care!See omnystudio.com/listener for privacy information. 

Delivering exceptional customer service can feel taxing, especially when you're juggling multiple roles in your business. It's easy to think that "good enough" is sufficient, but the truth is, it's the small, thoughtful actions that leave the biggest impact on your customers. ...