2899: Xperience 2024: Genesys and a Future of...

What happens when marketing, psychology, and emerging tech converge around a single purpose, redefining the relationship between brands and consumers? In today’s episode, I’m joined by Jaime Schwarz, a creative force behind Brand Therapy, The TeamFlow Institute, and MRKD.art, who ...  Show more

In this episode of Tech Talks Daily, I welcome back Dennis Woodside, CEO of Freshworks, to unpack the growing conversation around the so-called SaaS-pocalypse and what it really means for the future of software businesses. There is no shortage of dramatic headlines suggesting Saa ...  Show more

In this episode, we delve into Twilio's latest move to bolster its CustomerAI suite by integrating generative and predictive AI technologies. We discuss how these advancements will revolutionize customer engagement, enable businesses to create more personalized experiences, and w ...  Show more

Vivek Kumar, Director Of CX Innovation & Strategy, Oracle Corporation, discusses the integration of generative AI into enterprise solutions, with a focus on its transformative impact on customer experience and CRM systems. He highlights Oracle's decade-long journey w ...

The capabilities of artificial intelligence are increasing at a breakneck speed. Companies must leverage generative AI to transform everyday customer and employee experiences. In this episode of Smart Talks with IBM, Jacob Goldstein sits down with Susan Emerson, Senior Vice Pr ...

<span data-preserver-spaces="true">Today's guest is Sreekanth Menon, Vice President and Global Leader of AI/ML Services at Genpact. Sreekanth joins Emerj CEO and Head of Research Daniel Faggella on today's show for a candid and productive conversation on what responsible AI pr ...