How to Deal with Complaints in Business Engli...

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Defending Positions in Tough Negotiations • BEP 159

In this episode, Rob distills the key principles behind every successful negotiation—pace, curiosity, and composure—along with common business-English pitfalls that can accidentally signal agreement.00:00 High Stakes Setup01:01 Inside The Boardroom03:03 The Lowball Offer03:59 Eme ... Show more

. 14min 34sec

Core Business Vocabulary for Global Teams • BEP 158

This episode teaches three core survival phrases and shares communication protocols for global teams: soften bad news, pair issues with action plans, use collaborative phrasing, manage tone, and avoid overly directive words like “must” and “should.”00:00 Deal on the Line02:21 Del ... Show more

. 14min 32sec

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