Ep 3. The Customer Experience Revolution in M...

Send us Fan MailWhat happens when a commercial pilot obsessed with time value, a technologist who helped build Dell and Compaq in Asia, and a board-level strategist for some of the world’s most respected banks and insurers roll into one career? In this episode of Money Majlis, To ...  Show more

Send us Fan MailWhat happens when credit becomes invisible, intelligent and truly embedded into our daily lives? In this episode of Money Majlis, Suvo Sarkar sits down in Dubai with Gaurav Kumar (GK), founder and CEO of Indian unicorn Yubi, the AI-powered operating system for deb ...  Show more

How has the banking industry adapted to the changes that we've all been affected by in 2020? Emirates NBD’s Senior Executive Vice-President and Head of Retail Banking and Wealth Management, Suvo Sarkar and Executive Vice-President, and Head of Retail Banking UAE, Marwan Hadi, tal ...  Show more

In this episode of Local Insights, we delve into AI-driven banking with Mashreq as we explore the evolving landscape of AI and its impact on the Middle East. To discuss this and more, host Sally Mousa is joined by Ossama El Samadoni, General Manager of GBM Dubai; Shukri Eid, Gene ...  Show more

In this season we explore the concept of Design Thinking, with hosts Professor Jonathan Deacon and Phil Harfield. In this episode we will be discussing how customers are motivated and digitally empowered to seek out ‘meaningful’ experiences with organisations. As well as explo ...

Welcome back to Couchonomics! In line with the theme of rearchitecting the global financial system, this week we explored the banking sector in the UAE and the wider GCC: regulatory focus, financial crime regulation, innovation, and in general, what the banking sector could do ...