A new itinerary for the tourism industry

Many leaders can get agentic pilots rolling—but realizing ROI can mean activating thousands of AI agents enterprise-wide. Is your organization ready? “Agency isn’t a feature—it’s a transfer of decision rights,” says McKinsey Partner Rich Isenberg. “The question shifts from ‘Is th ...  Show more

McKinsey research has found that while many leaders believe they’ve adopted and implemented productive mindsets for growth, those attitudes and ambitions don’t always translate into the behaviors and actions necessary to achieve their growth objectives. On this episode of The McK ...  Show more

Read more > Listen to the podcast (duration: 24:33) > This holiday season, the customer is up for grabs. Here’s what retailers need to know and how they can plan ahead. McKinsey experts Tamara Charm and Brian Ruwadi share highlights from McKinsey’s latest holiday shopping report, ...  Show more

As 2023 draws to a close, it has become increasingly apparent that there is no ‘normal’ for Operations leaders. Join hosts Christian Johnson and Daphne Luchtenberg as they take a look back at the year gone by through the lens of McKinsey Talks Operations. In this episode they ...

One of the surest signs of a thriving enterprise is robust and consistent revenue growth. That has not been easy to accomplish over the past 15 years. Now, with a slowing global economy, rising inflation, and geopolitical uncertainty, growth may become more elusive still.

As CEO of Merck, Ken Frazier gained the respect of his employees, shareholders, and the broader community - both through the company’s performance during his 11-year tenure and also through his handling of several tests of his leadership.

Now Merck’s former executive c ...