A new itinerary for the tourism industry

AI has yet to deliver the ROI many leaders expected. What are they getting wrong? “This is probably the biggest, most complex transformation we’ve seen—but it’s 80 percent business transformation and 20 percent tech,” according to McKinsey’s North America Chair Eric Kutcher. “Tha ...  Show more

McKinsey’s Bill Wiseman, Bob Sternfels, Martin Kellner, and Steffen Fuchs were on the ground at this year’s Consumer Electronics Show in Las Vegas. In this special episode of The McKinsey Podcast, they tell us about the tools and themes that most resonated with them—breakthrough ...  Show more

Read more > Listen to the podcast (duration: 24:33) > This holiday season, the customer is up for grabs. Here’s what retailers need to know and how they can plan ahead. McKinsey experts Tamara Charm and Brian Ruwadi share highlights from McKinsey’s latest holiday shopping report, ...  Show more

As 2023 draws to a close, it has become increasingly apparent that there is no ‘normal’ for Operations leaders. Join hosts Christian Johnson and Daphne Luchtenberg as they take a look back at the year gone by through the lens of McKinsey Talks Operations. In this episode they ...

One of the surest signs of a thriving enterprise is robust and consistent revenue growth. That has not been easy to accomplish over the past 15 years. Now, with a slowing global economy, rising inflation, and geopolitical uncertainty, growth may become more elusive still.

As CEO of Merck, Ken Frazier gained the respect of his employees, shareholders, and the broader community - both through the company’s performance during his 11-year tenure and also through his handling of several tests of his leadership.

Now Merck’s former executive c ...