210. Transformation and new business building

Arvind Krishna, the Chairman, President, and Chief Executive Officer of IBM, stepped into the CEO role at IBM in 2020, following 30 years at the company. Prior to that, he held various senior positions, spanning VP of Cloud and Cognitive Software to Head of Research, where he dro ...  Show more

Health insurers are facing urgent challenges related to affordability, access, and how to safely and effectively leverage AI and emerging technologies. In this episode, McKinsey senior partner Celia Huber is joined by Brian Evanko, president and chief operating officer of The Cig ...  Show more

Accenture just rebranded its core services as "Reinvention Services." But is this just corporate posturing or a sign of something bigger happening in professional services?

First, Pete Buer returns with a br ...

Big challenges can yield big payoffs — for everyone. That’s why some companies are positioning themselves to be game changers. These companies are innovating new technologies that can enable exponential returns on investments at the center of new business models and pointing it t ...  Show more

<div class="py-2" data-sentry-component="Paragraph" data-sentry-source-file="paragraph.tsx">In this special episode, Sean Mooney examines how private equity is evolving to meet the challenges of today and tomorrow. From proactive due diligence to transformative value creation, mo ...  Show more

With the coming of age of Gen Z—both as customers and new entrants to the workforce—customer demands are changing. At the same time, the arrival of generative AI (gen AI) is changing the way contact centers can respond to those demands. In this episode of McKinsey Talks Operat ...