Mastering AI-Powered Personalization for Long...

Community banks and credit unions keep pace by putting their own data to work for customers. Many community banks and credit unions already have the technology, data and insights they need, and are waiting too long to put them to work. That execution gap is what customers and mem ...  Show more

PayPal and Venmo already have brand recognition and a huge customer base. Can they become your customers' primary bank in the future? PayPal's CEO has shared their plan for the future. PayPal and Venmo together reported 439 million active accounts last quarter, more than Chase, B ...  Show more

Our expert host, Kate Moody, is joined by some great guests to talk about how personalisation in banking. Personalisation was one of the key themes that emerged from this year's annual 11:FS Pulse report, which is out now at 11fs.com/report  In the report, our experts, along with ...  Show more

About this episode: AI is everywhere-your newsfeed, your boardroom, your LinkedIn inbox. But when it comes to real, customer-facing use cases in finance… there’s not much to see. Why isn’t AI transforming the customer experience yet? What’s working behind the scenes, and what’s j ...  Show more

How is Generative AI reshaping personalized marketing? In this episode, we sit down with Ravi Pal, the Global CTO of Ogilvy One and Verticurl (a WPP Company), to delve into this pivotal question. Ravi, a seasoned technologist, has a wealth of experience in orchestrating enterpris ...  Show more

AI is evolving daily, challenging businesses to adjust and adapt. Vladimir Lukic, global leader of BCG’s Tech & Digital Advantage practice, demystifies what companies need to get right when implementing AI. A shift in mindset can go a long way toward unlocking AI’s potenti ...