The Right Way to Manage Emotions on Your Team

Whether you’re the one getting emotional or you’re giving someone feedback and they react with unexpected emotion, it’s important to recognize that while you can’t control or manage other people’s emotions, you can manage your emotional reactions at work. On the final episode of ...  Show more

If you’re the boss, you’re kind of an emotional shock absorber for your team. You’ve got to be able to deal with other people’s emotions. When we communicate, we communicate on an emotional plane and a rational plane at the same time. If you as the boss dismiss all emotional sign ...  Show more

This week on At the Table, the team discusses the importance of expressing appropriate emotion at work.   

Managers are told that when an employee resigns, they should be professional, reassure their team, and wish the person well. But we also know that resignations bring up a lot of feelings: panic, loss, self-doubt. Five managers acknowledge those emotions and share how they’ve lear ...  Show more