Driving Development Efficiencies for SaaS - with Akash Gupta of GreyOrange

Driving Development Efficiencies for SaaS - w...

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Why Ensemble Architectures Win Against Real-Time Voice Risk - with Mike Pappas of Modulate

The contact center is shifting from a service channel to a primary point of fraud, where text‑based systems fail to catch the signals that surface only in live voice. In this episode, Mike Pappas, CEO & Co‑Founder at Modulate, joins Emerj's Nick Gertsch to examine how audio‑nativ ...  Show more

From Multi Agent Systems to Institutional Learning in the Enterprise - with Papi Menon of Outshift by Cisco

A growing number of enterprises are discovering that early agent wins don't translate into scale because agents can connect but cannot yet share context or improve as a coordinated system. In this episode, Papi Menon, Vice President of Product Management and Chief Product Officer ...  Show more

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