Humans and AI Bots Blur in the World's Call C...

The AI infrastructure boom is funded by a complex web of investments, as tech companies pour money into one another and foreign investors funnel still more cash into the industry. That flow of foreign money is also creating global imbalances — and flashbacks to the run-up to the ...  Show more

As US journalist Azadeh Moaveni was writing her latest book, ‘The East Wing’, a history of America's first ladies and their staff, President Donald Trump’s demolition of that very part of the White House was underway. Moaveni presents her book as a “parallel women’s history,” tra ...  Show more

The outsourcing sector in the Philippines has seen significant growth, positioning itself as a global leader. However, the rise of AI technologies is reshaping the job landscape, potentially displacing traditional roles. In the second part of our series looking at the Philippine ...  Show more

Call centers are embracing automation. There’s debate as to whether that’s a good thing, but it’s happening — and quite possibly accelerating. Learn more about your ad choices. Visit podcastchoices.com/adchoices 

It’s the ongoing question about AI – will it replace jobs or create new ones? We look at the argument from the point of view of call centre workers in the Philippines. Also on the programme, how Google Maps is tracking the changes in the built environment around the world. Plus – ...  Show more

Phil Siegel, Founder of AI nonprofit CAPTRS discusses the growing implementation of artificial intelligence. Bloomberg Businessweek Editor Joel Weber and Bloomberg Global Economy Reporter Enda Curran talk about the latest Businessweek story on architect Sahm Rule. Biz Carson, Blo ...  Show more